Refund policy
At Sha Bebe Smocks, each piece is thoughtfully made with love and care, often in custom or small-batch production. Because of this special nature, we kindly ask for your understanding that all sales are final, and we are unable to accept returns or exchanges on non-defective items.
Before placing your order, please take a moment to carefully review sizing, as each item is created with specific measurements in mind. If you’re unsure about fit, sizing, fabric, or anything at all, we are always happy to help—just reach out before purchasing!
We truly do our best to ensure every order is perfect, but we are human and occasional mistakes or issues can happen. If you receive a defective or incorrect item, please contact us within 10 business days of delivery so we can make it right for you.
To start a claim for a defective item, please email: shabebesmocks@gmail.com
Eligible items must be:
- Unworn
- Unwashed
- In the same condition you received them
Once your return is received and inspected, approved refunds will be issued in the form of store credit (gift card) sent directly to your email.
Thank you so much for supporting our small business and for shopping with Sha Bebe Smocks—we appreciate every single order and your understanding means the world to us 💗